The biggest problem-solving mistake is dealing with the symptoms of a problem rather than its “root causes.” Sometimes even the “experts” don’t find the fundamental reason the problem exists right away. When symptoms are treated, “band-aid” decisions are made. Then … Continue reading →
People are often reluctant to commit time and resources to a planning process because of the fear of the plan “ending up in file number 13.” This article addresses a key question regarding the strategic plan: What can I do … Continue reading →
How can leaders help employees find meaning at work? Organizations spend considerable resources on corporate values and mission statements, but even the most inspiring of these — from Volvo’s commitment to safety to Facebook’s desire to connect people — tend … Continue reading →